Intimate skin concerns are common, but they can feel difficult or embarrassing to discuss. Use clear, respectful and neutral language, and allow the customer to describe their needs in their own words.

Focus on comfort, dryness, sensitivity, cleansing and skin protection rather than making assumptions about the cause of the symptoms. Simple questions such as “Does the skin feel dry, irritated or sensitive?” can help guide the conversation.

Avoid diagnosing medical conditions. Persistent pain, unusual discharge, bleeding, sores, severe itching or recurring symptoms should always be assessed by a healthcare professional.

Cream cleansing can be a gentle alternative when water alone feels drying or when traditional soaps and washes cause discomfort.

Augusta Nordic Hydrating Shower Cream is designed to cleanse while helping the skin retain moisture. It can be used like a traditional wash: apply a small amount to damp skin, cleanse gently and rinse with water.

It may also be used as a leave-on moisturiser on external intimate skin when additional hydration is needed. Always recommend using only a small amount and following the instructions on the product packaging.

The most suitable product depends on where the discomfort occurs and what kind of support the skin needs.

Hydrating Shower Cream is suitable for gentle cleansing and daily hydration. It can be rinsed off or used in a small amount as a leave-on moisturiser on external intimate skin.

Soothing Hydration Gel provides lightweight, cooling hydration for dry, sensitive or uncomfortable external vulvar skin.

Soothing Barrier Balm is a richer option when the skin needs protection from friction, moisture, sweating or everyday irritation.

Customers may use more than one product as part of their routine. For example, Shower Cream can be used for cleansing, followed by Hydration Gel and before bed time Barrier Balm is the best.
Note that Comfort Glide Gel also moisturize - it's not just a lube.

Changes in hormones, skin sensitivity and moisture levels may affect intimate comfort during pregnancy and breastfeeding.

A simple and gentle routine is usually best. Customers can be advised to avoid unnecessary fragrances and harsh cleansing products and to choose products designed for sensitive intimate skin.

Always recommend following the instructions on the packaging. Anyone with unexplained pain, itching, discharge, bleeding, skin changes or concerns related to pregnancy should contact a healthcare professional or maternity care provider.

The skin microbiome is the community of microorganisms that naturally lives on the skin. A balanced skin environment is part of the skin’s natural protective function.

Frequent washing, harsh cleansing ingredients, fragrances and unsuitable pH levels may disturb sensitive skin and contribute to dryness or discomfort.

Augusta Nordic products are designed with sensitive intimate skin in mind. A gentle routine means cleansing only when needed, avoiding excessive rubbing and supporting the skin with suitable hydration and protection.

Yes, the products are designed for regular use according to individual needs. Customers should follow the instructions provided on each product.

Augusta Nordic intimate skin care products are developed for sensitive skin. Always check the current product packaging or product information for the full ingredient list.

Yes. The products are designed to support different stages of an intimate skin care routine, such as cleansing, hydration, comfort and protection.